Update: Service Restored for Spectrum Customers in Shasta County
The outage began October 11 around 7 am and was fully resolved by 8 pm.
A spokesperson for Charter Communications told Shasta Scout that as of 8 pm tonight, October 11, a county-wide Spectrum outage had been resolved.
“All services have been restored,” Charter’s Senior Director of Communications Dennis Johnson said, explaining that technicians responded right away when the outage began at 7 am and worked to repair and replace more than 850 strands of fiber destroyed by an act of vandalism. Additional technicians were deployed, he said, to ensure service was restored as quickly as possible.
As of 3 pm this afternoon, October 11, 40% of Spectrum customers across Shasta County were still being affected by the outage.
Johnson said the incident occurred somewhere in Redding, but did not specify the location. This is the second Spectrum outage caused by vandalism in the last few months. Both were reported to law enforcement.
Do you have a correction to share? Email us: editor@shastascout.org.
Author
Related Articles
Cascade Union Elementary School District fills two of three vacancies, restoring a working board
The Cascade Union Elementary School District recently lost three of its five board members, prompting the Shasta County Board of Education to temporarily appoint Jackie LaBarbera. The board is functional again but it’s unclear when LaBarbera will step down.
United Way releases community report after almost 30 listening sessions and $650,000 in funding
The report is a result of the nonprofit’s Building Bridges Initiative, which aims to converse with community members to find ways to bridge divides. “What we heard was honest, and some of it was hard,” United Way’s director said.
Shasta’s ballot and Voter Information Guide contain numerous typos, at least one of which could decrease voter access
The typos include extra or missing words and a number of misspellings, as well as incorrect dates, including an error related to when mail-in ballots are supposed to be received by the elections office.
